Great Circle Associates List-Managers
(July 1994)
 

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Subject: Re: Attitudes, Service, and Mailing Lists
From: Grayson Walker <gwalker @ rtfm . mlb . fl . us>
Date: Fri, 8 Jul 1994 07:55:41 -0400 (EDT)
To: Jared_Rhine @ hmc . edu
Cc: list-managers @ GreatCircle . COM
In-reply-to: <199407072049 . NAA10230 @ osiris . ac . hmc . edu>

> Certainly not.  One cannot establish a customer-service relationship without
> the consent of both parties.  The list-manager in question has not agreed
> (either formally, or informally) to any such relationship, thus no
> corresponding responsibilites of such an arrangement apply.

Nonsense. If you offer the list to the public and accept subscription
requests, you have agreed to offer and provide the service. If you would
treat your customer differently if you received more or different 
compensation, that is an entirely different issue.




References:
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From: Grayson Walker <gwalker @ rtfm . mlb . fl . us>
Next: Re: Limited Perspective
From: rsk @ gynko . circ . upenn . edu (Rich Kulawiec)
Indexed By Thread Previous: Attitudes, Service, and Mailing Lists
From: Jared_Rhine @ hmc . edu
Next: Re: Attitudes, Service, and Mailing Lists
From: Paul Graham <pjg @ acsu . buffalo . edu>

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