>On 2 Feb 97 ,Brad Knowles insightfully wrote:
>> The problem is that the Customer Service folks get the same kind
>> of cluelessness and vitriol for virtually *everything*, as
>> list-managers get when AOL users demand that they take time out of
>> their busy schedule to solve their problems, because that's what they
>> were put on this planet for. In fact, I suspect we see more of it,
>> and in general, worse cases of it, than list-managers typically do.
>Ahhh, but the difference is that your Customer Service folks are
>getting PAID for problems that AOL creates.
The same can be said for any ISP. What's your point?
Tom Coradeschi, Info-LabVIEW List Maintainer