Great Circle Associates List-Managers
(February 1997)

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Subject: Re: fresh horror from AOL
From: Subir Grewal <subir @ crl . com>
Date: Wed, 5 Feb 1997 05:41:18 -0800 (PST)
To: list-managers @ greatcircle . com
In-reply-to: <v0300780eaf1dbe9b9403 @ [205 . 252 . 121 . 193]>

On Tue, 4 Feb 1997, Brad Knowles wrote:

:	If you want to try out for fifty free hours, you have to provide
:a credit-card number to sign on, period.  Whether during your free
:period or not, you simply don't get on unless you've got a credit
:card.  After you've been on the system for a while, we'll let you
:change your billing to direct from your checking account, but
:initially, it's credit card only.

AOL doesn't have any credit card info on me, I'm not very curious about
their service, so I never asked.  But I've been getting both CDs (better I
think because they aren't writeable) and disks mailed to me.  I'm
presuming the contact info is coming from the Whois database.  I don't
know whether those (unsolicited) disks/CDs when used provide you with a
fully functional account, but I think so.  I know other people who've been
getting them as well.

What might be workable, is AOL experimenting with a little gateway
that handles list unsubscription/subscription for its users.  A little
jiggling around with the mailer (or simply an extension/plug-in to it), 
some idea of what list-software is used to manage the list, and voila
unsubscribe at the click of a button (or two, just to confirm).  Yes, we
may not be educating AOL users about how the Net "really works", but then
comfortable front-ends are valuable to many people, often those who don't
have an intrinsic curiousity towards these things and just want the job
done.  I have nothing against a comfy front-end, especially when this is
what AOL seems to be marketing, for most lists I don't think the ability
to understand, manipulate and use list software should be a barrier to
entering discussion.  This raises many issues of course, including some
that relate to list-manager's interaction with AOL.  Some of the problems
may cripple the idea, but I think it may be worth a try.  Or has this all
been done before?

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Indexed By Date Previous: Re: Educating large masses of users (was: Re: fresh horror from AOL)
From: Chuq Von Rospach <chuqui @ plaidworks . com>
From: ludman @ austerlitz . devinci . fr (Irene Ludman)
Indexed By Thread Previous: Re: fresh horror from AOL
From: Brad Knowles <brad @ his . com>
Next: Re: fresh horror from AOL
From: Brad Knowles <brad @ his . com>

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