Great Circle Associates List-Managers
(January 2001)

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Subject: AOL points of contact?
From: Norbert Bollow <nb @ thinkcoach . com>
Date: Thu, 25 Jan 2001 10:42:16 +0100
To: list-managers @ greatcircle . com
Prefer-language: de, en, fr

We're having a very bad problem with AOL's 'spam filter' again
(which is silently discarding a big proportion of legitimate
mailing list traffic again).

This is costing us ridiculous amounts of time because these
subscribers really want those messages badly, but don't seem to
understand that they could work around the problem by signing
up at one of the free web-based email services.

I have tried to contact postmaster @
 aol .
 net more than two weeks
ago but received no reply besides the automated acknowledgment.

Is there any other way to contact the AOL postmaster staff?

Perhaps there is a place where the customers themselves can log
a complaint that they're really missing those messages?

Warm greetings, Norbert.

>Strengthen your integrity and it will become your key success factor!
* Business coaching and consulting on email robots and mailing lists *
Norbert Bollow, Weidlistr.18, CH-8624 Gruet (near Zurich, Switzerland)
Tel +41 1 972 20 59     Fax +41 1 972 20 69

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