Rich Kulawiec wrote:
1. Users *do* have a choice. There are plenty of decent MUAs available -- many of them at zero cost -- which perform the same core set of MUA tasks as O/OE but with considerably lower risk to the user, the user's correspondents, the user's network, and the co-inhabitants of any mailing lists that the user happens to be on.
Most users in corporate environments do not have a choice.Most users in home environments find the barrier to exercising that choice -- downloading and configuring software to do the job of something they already have -- to be a waste of their time.